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Customer Account Manager

Katie Strange Recruitment
Job LocationPeterborough
EducationNot Mentioned
Salary22,000 - 24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

My client is seeking an enthusiastic and motivated individual to join their customer accounts team.If you have experience of managing B2B customer accounts or have worked in a wholesale/product based environment then this could be an ideal opportunity!The successful applicant will work in a small team and will be responsible for handling a range of incoming enquiries. You will engage with customers (both new and existing), identifying their needs, providing quotations and offering technical product support.This is a busy and exciting role, we are seeking a proactive individual that wants to learn and grow with this company!Key Responsibilities - Customer Account Manager:

  • Manage inbound enquiries.
  • Respond to customer enquiries; generating quotations, providing technical information and order updates.
  • Check stock, advise on lead times and availability.
  • Update and manage internal systems.
  • Follow up on outstanding quotations.
  • Engage with customers, building strong relationships and offering a high level of customer service.
  • Liaise closely with the wider team, ensuring information is accurately passed on.
The Individual:
  • Commercially aware - the ability to liaise with customers, be able to identify and close genuine sales opportunities.
  • An appetite for sales and achieving targets. (This is very much an inbound role but you will responsible for closing and negotiating inbound sales enquiries.)
  • A strong and professional communicator.
  • Able to juggle multiple tasks and work in a busy environment.
  • A strong team player who is happy to support colleagues when needed.
The Company:
  • An ambitious SME based in Peterborough.
  • A busy, fun and relaxed working environment.
  • Definite career opportunities for those who want them.
  • A chance to gain knowledge and experience within a sought after industry.
  • Working hours are Monday to Friday, 8.30am - 5pm.
Immediate interviews are available for suitable applicants. For more information, please apply or contact Katie Strange Recruitment directly.

Keyskills :
B2BCustomer AccountsCustomer ServiceGeneral AdministrationQuotations

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