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Contact Centre Manager

Kandhu Ltd
Job LocationPeterborough
EducationNot Mentioned
Salary£37,000 - £40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Experienced Contact Centre Manager with strong track record in out bound telesales environments is needed to develop telesales team, strategies and processes across multiple sites whilst working together with sales team.OPPORTUNITY HIGHLIGHTS

  • Great company to work for
  • Monday to Friday
  • Competitive Salary
The Contact Centre Manager
  • Experience of motivating teams
  • Good communication and team-working skills and the ability to communicate openly with colleagues and work in a collaborative and multidisciplinary environment.
  • Meticulous and thorough attention to detail.
Management and motivation of the telesales team across the whole company, following sales and marketing strategies set by the board of directors. To create a positive culture of proactive selling, up-selling and cross selling of new lines to increase salesand gross profit. To do this whilst maintaining relationships with customers and our clients dedication to high quality customer service.This is a telesales management role based at the head office of a growing company in which you will be required to manage the mainly out-bound telesales team at head office in addition to remotely managing the small teams at satellite depots. You willutilise new technology and conference calls to regularly motivate and communicate with your remote teams to ensure targets are achieved. You will be using the Microsoft Dynamics AX Telesales Computer System to its full potential to sell new products, and effectivelymanage your teams call diaries and work load to company deadlines.Kandhu Recruitment are specialist recruiters within the Food, Drink and FMCG Sector"Kandhu Recruitment will consider all applications based on each candidates suitability to the role or similar roles within the Food Sector and if we feel you are a relevant candidate we will process your application by adding you to our secure recruitmentdatabase and then contacting you to progress job opportunities further. We do not contact unsuitable applicants."Kandhu GDPR & Privacy Policy StatementKandhu has fully implemented GDPR & Privacy Policies across its business and a copy of our Privacy Policy can be found by visiting our website. By applying for this role Kandhu will add your details to our database - assuming you have the right level ofexperience for the roles you apply for, after which we will be in touch.

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