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Compliance Manager Managed Services UK & RoI

Job LocationPeterborough
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

The RoleA highly visible role in supporting our managed services operations with sustaining standards in governance, risk, compliance.The compliance manager will be a member of an established team and work with team members on a day to day basis. You will be supporting the delivery of operations compliance at the 2nd line within a 3-line defence model to include sampling and controls testing, signposting and support the enforcement of the systems and controls framework.This role includes supporting the promotion of the ethical and compliance culture through delivery of ongoing education, training and awareness across the centres, monitoring the performance of the 1st line defence and being the compliance champion to ensure adherence to a risk-based approach in everything we do and making sure our systems and controls becomes an integral way of life for all stakeholders.The compliance manager is required to report on trends from incidents to provide leadership with insights into where targeted improvements can be made to mitigate risk exposures.The workplace is a fast-paced, dynamic but highly sensitive and confidential environment delivering a service with precision by an international network of service centres in the UK, Republic of Ireland and India.The compliance manager must, therefore, be highly organised, diligent and be able to respond quickly to support internal customers’ with compliance queries often at short notice, whilst delivering on core compliance services to strict deadlines.The compliance department sets the benchmark for high quality standards and therefore, it is expected the compliance manager works with precision and capitalises on the benefits of utilising a wide range of technologies, resources and media. If you have reasonable knowledge, understanding and experience of working in sectors with high volumes and diversity of statutory and regulatory requirements, including industry standards for outsourced payroll services and would enjoy working in a mid-sized organisation with strong values and growth plans, then this is the job for you.Do you nod yes to the below

  • Extensive risk management and operations compliance experience
  • Strong analytics and report writing skills
  • Strong probity and investigatory skills
  • Strong presentation skills and can effectively impart knowledge
  • Customer care experience
  • Customer centric
  • Have a demonstrable record of previous compliance roles including support for one or more ISO / SOC / Quality management standards.
  • Experience of maintaining business continuity management systems and collateral
  • Excellent communication skills utilised across a wide range of multi stakeholder groups
  • Ability to coach and inspire stakeholders to adhere to policies, procedures, systems and controls
  • Can build relationships and positively influence stakeholders to promote good behaviours in line with our values
  • Can make informed decisions about enforcing company policies and practices
  • Knowledge and experience of applicable statutory and regulatory requirements
  • Good analytical skills - to be able to break down a problem, situation or process into its component parts, to separate the main issues from side-issues, to understand the nature of parts and their relationship to one another.
  • Gathering information and problem solving - look at existing issues and engage with others to find appropriate and adequate solutions
  • ESSENTIALSkills and experience
  • Qualified to a degree level preferably for a related subject and /or minimum 5 years’ demonstrable and practical experience in governance, risk and compliance
  • Experience working with internationally recognised standards (specifically ISO27001, ISO9001, ISO22301 certifications and SOC1 Type 2, SOC2 Type 2 regulatory programme).
  • Experience working in periods of change and transformation
  • Experience working in highly regulated environments is desirable
  • A working knowledge of the outsourcing business payroll and HR services
  • Good technical knowledge of HR and payroll systems
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