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Business Analyst

Reed
Job LocationPeterborough
EducationNot Mentioned
Salary£27,000 - £30,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Reed are currently recruiting for a Business Analystto join our highly reputable company based in Peterborough.We are on the lookout for talented individuals who can drive business forward by contributing to the team sales conversions.Hours: - Monday to Friday, 1 in 3 Saturdays. with Rotational shifts -8am - 4pm, 10am - 6pm & 12pm - 8pm)Salary: - £27,000 or DOEBenefits:

  • Access to one of the best benefits hubs, with discounts available
  • 25 days holiday + bank holidays
  • On-site Gym
  • Canteen with subsidies meals and drinks
  • Career progression opportunities
Responsibilities:
  • Supporting with creating reporting utilising Power Bi and Microsoft Excel
  • Assist with forecasting inbound and outbound call volumes.
  • Support with forecasting future head count requirements
  • Being organised with your workload and prioritising your own day with the business needs in mind.
  • Update the departments risk register on a monthly basis
  • Working to pressured timescales and being able to work at pace.
  • Assist with project managing changes within the department
  • Be responsible for version control of all scripts and process maps
  • Support with creating process maps using Microsoft Visio
  • Assisting with supporting managers and trainers with compliance checks and ensuring any compliance breeches are reported to ensure data is captured and feedback is given where required.
  • Support the business with audit calls and being able to communicate feedback when required.
  • Support with keeping a trail for audits
  • Support the operation with tracking the performance of all campaigns
  • Support the Head of Sale & Service by logging and tracking departmental requirements
Attributes:
  • Must have previous experience in project management
  • Must have exceptional analytical skills
  • Exceptional organisation skills
  • Ability to manage workload and priorities tasks
  • Exceptional Excel & Power Bi skills and other Microsoft Office platforms
  • Ability to multi-task and show strong attention to detail
  • Good communication both verbally and written
If this sounds like something you would be interested in then please APPLY NOW!

APPLY NOW

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