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Job Location | Peterborough |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Temporary, full-time |
Interaction Recruitment are seeking aService Desk Analyst with previous 1st Line experience to join a thriving helpdesk in Peterborough to provide technical support to end users.I am seeking candidates who possess a good telephone manner, can demonstrate excellent customer service skills and you must also have the following technical experience:- Experience using Active Directory, including password resets and managing permissions- Experience administering Office365 or Exchange email accounts- Troubleshooting remote support (LogMeIn, TeamViewer, RDP) - Application Support (Microsoft Office, Citrix)To be considered, you must have worked within a helpdesk environment for a minimum of 6-months, be a self-starter and be comfortable in working as part of a team and individually.This position is on a Temporary rolling contract basis with Permanent opportunities available in mid 2021, you will be working on a shift basis, supporting a 24/7 operation. You will be required to work weekends on a rota basis.This is a business who continue to grow through impossible times and you will be working remotely.Please email Jenny at