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Waiting List/Admin Manager

Job LocationPaisley
EducationNot Mentioned
Salary£25,100 - £31,649 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

You will be a pivotal member of the General Surgery team by ensuring that the administrative and waiting list services supporting the clinical management of General Surgical patients is delivered efficiently and effectively. You will be responsible for leading and managing the secretarial, clerical and waiting list staff within the Clyde sites for the General Surgical Specialties, including Breast, Upper GI and Colorectal.You will work directly with the Service Improvement Manager, the operational and clinical management team to support our achievement and maintenance of key performance indicators and assist our meeting of access targets associated with delivery of a well performing Surgical service. Along with having direct line management of our General Surgery admin staff members on the RAH and IRH sites.You will have recent or current experience in secretarial or waiting list staff management and ideally possess a recognised management certificate (or suitable demonstrable experience). It is essential that you have NHS experience in the management of waiting lists.Your key skills will include the ability to effectively plan, organise co-ordinate and perform complex projects, with sound knowledge and understanding of NHS waiting times policies/procedures. As our ideal candidate, you will be able to demonstrate assertive and consultative skills and be able to demonstrate your strong leadership qualities.An ability to deal sensitively using tact and diplomacy in dealing with complex matters is also sought.The hours worked will be Monday to Friday from 9am to 5pm and it will be a flexible site based role as it requires to cover both the RAH and IRH sites. The main base however will be at the RAH.Informal Contact: Pamela McQuarri onor or Heather Lapsley onor Heather Details on how to contact the Recruitment Service can be found within the Candidate Information Pack.

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