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Sales Advisor

Job LocationOrpington
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Telesales AdvisorCountry Choice FULLTIMEOrpington Contact Centre - Inbound callsFulltime Contracts, 5/7 days, (37.5 hours per week, between the hours of 07301800 hours) to include a weekend Rota. This is a flexible contract, with a rota to include, on average, 1 weekend in 4. When working on the weekend, you will get a day offin the week. £19,424 basic salary - Up to £800 bonus per month, OTE £29,950Country Choice is the leading supplier of in-store bakery and foodservice concepts to the retail sector. So, whether youre a delicatessen looking for new products, or a convenience store needing advice on how to introduce an in-store bakery or a catererlooking for a food-to-go counter, Country Choice can supply and support you with everything you need.We are currently recruiting a talented and results driven Telesales Advisor to join our busy contact centre team in OrpingtonIf you thrive working in a hive of activity, love the buzz of knowing that every call means a sale and enjoy enhancing the customer experience, then youll love working as a Country Choice Inbound Telesales Advisor.Theyre the people who make it happen for our customersensuring that ordering is easy, whilst upselling products that will enhance the customer experience. You will be a brand ambassador who manages customer relationships to develop profitable sales growththrough our existing customer baseYoull naturally promote and embrace our inclusive team environment and were sure youll have some fun along the way!

  • To drive profitable sales growth by managing inbound and outbound scheduled contacts with our customers to promote Country Choice products and services through fantastic question and understanding of your customers needs.
  • Being self-motivated in delivering a high productivity and sales performance to meet and exceed incremental and upsell targets
  • Develop a good knowledge of competitor activity, understand customer needs and maintain ongoing relationships
  • Deliver exceptional customer service to customers at all times, drawing on all available resources
  • Add value, build loyalty and lifetime value by proactively contacting customers to minimise churn and collate insights into customer lifecycle
  • Liaise with ASM/AM as required to nurture and retain customers
  • Capture accurate information on system and supporting tools
  • To assist in the achievement of departmental KPIs
  • To meet and exceed quality targets in line with the Quality Framework
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