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Customer Service / Operations Specialist

DG Partnership Ltd
Job LocationOrpington
EducationNot Mentioned
Salary22,000 - 27,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service / Operations Specialist £22,000 - £27,000 Orpington, South East LondonThe RoleAre thinking about a career change or would like to have more opportunities to progress Are you customer focused and understand the importance of making a fantastic first impression If so, we are looking for you.We are currently looking for a Customer Service / Operations Specialist to join our experienced and growing team. This is a great chance to join a rapidly growing industry with new technologies and excellent future potential.Comprehensive training and education, including a detailed introduction into companys products, will be provided at the start and there will be a lot of learning support from our friendly team. You will join and maintain our culture of engagement, value,fun, friendship and social interaction.Key Responsibilities:The key responsibilities of a Customer Service / Operations Specialist, but are not limited to:

  • Dealing with orders and customer support requests over the phone and email.
  • Processing incoming orders.
  • Booking deliveries
  • Helping customers with various issues such as delayed or damaged in transit items.
  • Updating customers with order and delivery progress.
  • Keeping the log of orders and inquiries etc.
The CompanyPhotonic Universe Ltd is a well-established supplier of solar power products based in Orpington, South-East London. We provide solar panels, solar electronic equipment, solar charging kits, solar lighting systems, off-grid household solar systems and othersolar power solutions for various applications to a wide range of UK and European customers.In addition to solar power, we offer wind power products and energy storage solutions. We operate in a fast-growing industry which supports excellent career opportunities, stability and security of jobs.The PersonThe key skills and qualities of a Customer Service / Operations Specialist are:
  • Good planning and organisational skills.
  • Good problem-solving skills.
  • Commitment to providing a first-class service to customers.
  • Customer focused.
  • Excellent listening and presentation abilities.
  • Excellent communication skills, both written and oral.
  • Communicate clearly, effectively and professionally.
If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please click the apply now button to find out more.

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