Security Assistant

Job Description

Here at Serco Workforce Solutions, using your excellent people skills youll do this through a variety of customer duties including hosting the entrance of security areas, managing various queues, assisting customers correctly and answering questions.Inshort, youll be at the forefront of the customer experience and help to ensure security can be navigated quickly and safely. You wont be doing this on your own though as youll be working as part of a diverse, friendly and welcoming team who will supportyou with all the training you need to get started.What youll need to do the roleCustomer Service experience is required however, youll also be given 4 weeks training course along with your uniform. What you will need though is great communications skills(ideally gained in customer service environment), a customer centric attitude, and attention to detail. You will have the ability to assess a situation and deal appropriately to improve or diffuse accordingly.The role can be physically demanding as youllbe standing, bending, walking, and manually handling equipment and personal items throughout the shift.Finally, due to the nature of the role, youll need to have resided in the UK for at least three years in order to obtain CounterTerrorismClearance andCriminal Record checks (Basic DBS)We are unable to process any applications from candidates who have not lived in the UK for the previous three years due to the nature of our checks. Why Serco Workforce SolutionsMeaningful and vital work - Take pride in doingtemporary work that really matters. Work directly with the public and gain career satisfaction by providing a vital front-line service.A world of opportunities - With us, youll have direct access to training, development, support to grow and many more careeropportunities. Whether thats a different temporary role or a permanent career move to match your ambitions.Great people - Our temporary workers are highly valued members of the SWS team. We believe in putting people first, so we welcome you, we look afteryou and we support and empower you to care for the public and each other.Work that works for you - We match the right people to the opportunity thats right for them. So, discover temporary work that suits your lifestyle, life stage and aspirations.What theyofferWeekly Pay Free on-site parking whilst on dutyAccess to our reward portal with discounts and savings24hour Employee Assistance ProgrammeOn-site discounts and heavily discounted staff shopDiscounts on tram and train travel to workFantastic career developmentopportunitiesFull uniform provided in trainingYou will work an average of 38 hoursAnnualised Hours Contract.At peak times you may be required to work additional hours or at quieter times you may be required to work less than 38 hours.This does not affectyour salary which is paid consistently at 38 hours per week despite the hours you may work.You willneedto beflexibleto work on a 24/7 operation which will include night shifts, earlymornings, weekends and bank holidays. Shifts patterns are 03.30 - 11.30and 11.30 - 20.30. Hide