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| Job Location | Oakham |
| Education | Not Mentioned |
| Salary | 22,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Contract , full-time 6 months |
Customer Service Adviser 6-month fixed term contract Oakhamc£22k Mon - Fri 9am - 5.30pm JOB ROLE:Our client, a well-established business nestled in Oakham is seeking a Customer Service Adviser to join their customer service department during their peak period. Our client prides themselves on offering first rate customer service to consumers. The rolerequires a first-rate attitude to problem solving and duties include; Managing customer contact over the phone, emails and webchat Provide outstanding customer service experience regarding delivery queries, refunds, returns, and additional order information. Maintain notes on the customer CRM systemREQUIREMENTS: Reporting into the Customer Service Manager, you will receive full product training, so you are able to manage your own daily tasks and deliver a first-class support to customers. First rate customer support skills are essential in this roleas is intermediate IT knowledge.BENEFITS: Product Discount - Pension - 28 days holidays (incl stats) - Cycle to Work Scheme - Town Centre Location - Free Refreshments - Small, Friendly Professional TeamAreas Commutable from - Oakham - Melton - Grantham - Uppingham - Peterborough - StamfordTravail employment group is operating as an employment agency.
Keyskills :
AdviserCRMCustomer ServiceProblem SolvingReporting