Senior Support Worker

Job Description

Role:Senior Support WorkerBased: NuneatonRate:£16 umb £24472.50 permanent salaryStart Date: ASAPDuration: Temp to PermHours: 37.5Our client, a well-respected charity, provides support to assist the Service Manager in the daily running of the young peoples services. The duties include supporting our young people to gain living skills and independence, collating and recording informationrelating to each person’s individual plan and helping with weekly, monthly and quarterly reports.Synopsis of duties:

• To assist the Service Manager in the coordination of the work of the Support Workers and provide direct support to team members.
• Act as individual ‘Keyworker’ to a group of people we support, taking lead responsibility (and acting as lead contact with other services) for the coordination and delivery of their support.
• Work with people we support offering supported opportunities for them to improve their quality of life, develop their skills and make decisions about their future.
• Work within policies and style of operation - this will include tasks and day to day decision making relating to:
• Providing general practical and emotional support to people to promote their independence and recovery.
• Responding appropriately to challenging behaviour to promote the well-being of people and staff.
• To undertake training e.g., through attendance at formal courses.
• Providing an effective and responsive supportive service.
• Liaise with referral teams/agencies regarding vacancies and referrals.
• Participate in the staff team’s provision of individual support and needs assessment, including risk assessment, advice, emotional support, and practical assistance.
• Participate in assessing and reviewing future housing and support needs, and in identifying and coordinating internal and external services and referrals in response to these.
• Keep appropriate records of interventions with people we support and inform other staff of relevant issues.
• To ensure good working relationships with external agencies resulting in seamless service delivery.
• Carry-out, as appropriate to the post, day-to-day tasks on a scheduled basis and when necessary, in the absence of Support Workers, to ensure a continuity of service to the people we support.
• Participate in the development and review of appropriate policies within the project, taking a lead as required.
• Liaise with external agencies including local statutory and voluntary services and ensure information is available to Support Workers and people we support always relating to these services ensuring that effective relationships are established and maintainedwith local partners.
• In partnership with the Service Manager, review, develop and monitor the formal support planning and risk assessment procedures in line with policies and procedures.
• Be aware of developments within the external environment in relation to current thinking and good practice in relevant areas of practice. Assist in finding ways to share these with the team, eg training, seminars, written reports.
• Share responsibility for the effective use of systems and procedures regarding people we support and other records, finance, staff communications, and the dissemination of good practice and effective working methods.
• Provide a non-specialist support service with regards to prompting people we support where appropriate), to take prescribed medication on a day-to-day basis.
• Assist in arranging appointments with the relevant professionals, e.g., Social Workers, Probation Officers, Medical Staff.
• Provide advice and assistance to people we support on personal budgeting, debt management and claims for welfare benefits.
• You may be asked to carry out staff support and supervision session

Essential Requirements:

• At least one year’s experience of providing support to vulnerable people
• Personal experience of accessing support services
• At least three years’ experience of providing care and/or support services to people from disadvantaged groups
• Experience of evidencing the Quality Assessment Framework
• Previous experience of supervising a staff team
• Demonstrable experience of support planning and risk assessment
• Enhanced DBS issued within the last 12 months and/ or registered on the DBS Update Service
• Car driver with access to own vehicle
• Supporting Futures Consulting acts as both an employer and an agency.