Sales Administrator

Job Description

People Solutions are operating as an employment agency we are an Equal Opportunities employer; we welcome applicants from all backgrounds.Our superb client based in Nuneaton are seeking an experienced Customer Service Executive to join their busy team.Your mission:The role offered is a dual role, splitting your time between 2 main functions.Sales/Admin Support• Analysing Monthly Stock Reports• Handling business expenses and reporting• Managing meetings and minute taking/summarising• Handling of general office admin – Inbound/Outbound post, filing• Purchase invoices and supplier liaison• Purchasing and monitoring of office supplies• Managing business travel and arranging appointments/hotels/transport• Managing customer open houses and company meetings• Organising team events and lunches• Support on adhoc projects such as building and process improvements• General reception duties• Sales assistance to Manager, prospect hunting, sample arranging/following up• Data entry into CRM/Transport/Sage Systems• Price maintenance – informing customers and maintaining system• Standard Price list maintenance/creation• Proof reading of marketing documents• Some proactive selling of the range• HR admin (timesheets, contacting Citation)Customer Service• Credit Control – Handling of customer accounts/outstanding invoices• Handle and follow up on finance charge invoices• First line phone assistance for customers• Order processing (from verbal/emailed orders/via webstore)• Project management on orders involving assembly• Quotations• Verify stock availability/Monitor Inventory levels• Identify products based on customers needs for spare parts/orders• Recommendations and add on sales of ancillary products/accessories• Order follow up to ensure lead times are met• Quotation and monthly order follow ups• Maintaining customer database• Transport quoting and planning/booking for outgoing deliveries/Customer orders• Working alongside the Area Manager to provide first class customer service• Working with Supply Chain to ensure lead times are met• Provide After sales service/technical assistance on products• Returned product management• Invoice and Credit note creation• Covering holidays and sickness for the full time CSR• Liaise with Couriers on shipments/ETA for customersYour profile:• You have 3-5 years’ experience in a similar role• You can communicate easily in oral and written. Any additional European language is a plus• You have a very good knowledge of Outlook, Word and Excel• Strong IT skills• Strong Organizational Skills• Can do, flexible attitude• Able to handle stressful situations• Enthusiastic, optimistic and a team player• Can be organized, calm and patient• Able to work with people at all levelsThis position is a temporary to permanent opportunity therefore it is required that you are available to commence work immediately.An in date passport is required as occasional international travel may be required.Please note: the hourly rate advertised has a range this will be assessed based on previous experience and skill set that a candidate brings to the role.Monday to Friday 8.30am - 17.30pmOwn transport is required.