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IT Support Engineer

IntaForensics Ltd
Job LocationNuneaton
EducationNot Mentioned
Salary25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

IT Support EngineerAn exciting position has become available for a full-time IT Support Engineer based in Nuneaton. The successful candidate will work 37.5 hours per week and will earn £25,000 per annum. The core hours of work are Monday to Friday from 9:00am to 5:00pm witha 30-minute lunch break.You may be required to travel on company business from time to time both in the UK and abroad for which a valid passport as well as a full UK driving licence and car are required.Role Requirements

  • Active Directory (managing user accounts within AD and Troubleshooting).
  • Group Policies (Troubleshooting, Setup).
  • Dynamics 365 (Desirable)
  • Exchange Online (management of user accounts, Troubleshooting and maintenance).
  • Microsoft Desktop and Server Operating systems and Applications (support).
  • LAN and WAN technologies including, TCP/IP, DHCP, DNS, IP Addressing, VPN, switching, routing, wired and wireless access (a basic networking understanding).
  • Microsoft MCSA(MCP) (Desirable), Cisco CCNA (Desirable)
  • Excellent understanding of IT and Network Technology
  • At least 2-3 years current commercial experience in a similar role
  • Full UK driving license and own transport
  • Good communicator
  • Enthusiastic and hard working
  • Accurate, methodical and precise
  • Excellent analytic and trouble shooting skills, with a logical approach to problem solving.
  • Ability to work as a team and independently.
  • Able to multi-task and prioritise own workload.
  • Unimpeachable integrity
  • Microsoft Windows 10 (Professional) installation and configuration (Essential)
  • Microsoft Server 2012/2016/2019 (Essential)
  • Virtualisation (Hyper-V / VMware)
  • Microsoft Office 365 / Azure (Essential)
  • Microsoft Active Directory (Essential)
  • PFSense Firewall and LAN switching administration (Desirable)
  • Procedure and documentation development
Role Responsibilities (not limited to)
  • Tend to the IT support desk.
  • IT Hardware installation & configuration.
  • Server & network equipment configuration and administration.
  • Update & manage anti-virus, security and software patching products.
  • Installation and configuration of printers.
  • Ability to provide advice & guidance to users ensuring policies & procedures are adhered to.
  • Troubleshoot, diagnose and resolve PC & server faults.
  • Support for MS Office Applications & Windows
  • General IT support for the business.
  • Install and configure Lima internally and for customers (Lima is our internally developed case management software)
Company IntaForensics is firmly established in the field of digital forensics and IT Security, providing services to a diverse range of clients. The company is one of the largest UK providers of these services and is significantly the largest single provider ofdigital forensic services to the law enforcement community.Currently in the region of 70% of revenues come from the law enforcement sector with clients ranging from large regional police services through to national units. Forensic analysis services are provided for the examination of all manner of digital evidence servers, computers, mobile devices and other sources of data. The remaining revenue streams come from a mixture of commercial, financial, legal, and regulatory clients.Our accredited digital forensic laboratory requires a full-time Exhibits Officer to operate under the supervision of Operations Management. The Exhibits Officer role is fundamental and pivotal in ensuring the companys laboratory facilities operate effectivelyin supporting digital forensic investigations and provision of quality services.Why should you apply
  • Opportunity to progress in a thriving company
  • Free Parking
  • Training
  • Training Leave
  • Flexible working hours: working 37.5 hours per week with a 30-minute break for lunch.
  • 25 Days Holiday + Bank Holidays
  • Corporate benefits package upon successful completion of probationary period
Security ClearanceDue to the nature of the role and our work, applicants will be required to be DBS checked and also NPPV-3, SC Cleared, National Crime Agency and Metropolitan Police security vetted, therefore all applicants must be currently and permanently resident in theUK and have been continuously for at least 5 years. Cautions, convictions or financial issues may result in SC Clearance being denied.If youre the ideal candidate our client is looking for, please send your CV by clicking the APPLY buttonKeywords:IT Support Engineer, IT Support Technician, IT Technician, Information Technology, IT, 1st Line, 2nd Line, Technical Support Engineer, Technical Support, Tech Support, IT Support, Electronics, Engineering, Networking, Network Administration,Systems Administration

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