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Customer Service Advisor - Working from Home no weekends!

Job LocationNuneaton
EducationNot Mentioned
Salary8.95 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Customer Advisor - Work from Home37.5 hours per week (Monday to Friday, no weekends!)Temporary to permanent role4th Jan start dateWe are currently recruiting for a Global Outsourcing client on behalf of a telecomms campaign. This is a fantastic opportunity to get your foot in the door with a global business and secure a long term role. We are looking for individuals with previous customerservice experience, this could be call centre; retail or hospitality - the key is youre people focused.This is a 100% work from position and all equipment will be provided by the client before you start, all you need is reliable broadband and a suitable work station in your home.What will you be doing

  • Handling a variety of customer service queries and complaints
  • Helping customers with billing and account queries
  • Resolving queries over the phone as well as via emails
  • Ensuring customer satisfaction on all customer interactions
  • Aiming for a first time resolution on all customer queries
What are we looking for
  • Previous experience within a customer service role
  • Excellent communication skills, both written and verbal
  • Ability to work in a fast paced environment
  • Computer literate as youll be using a number of in-house systems
  • Confident working independently as well as part of a team
Hours of work -
  • 37.5 hours per week,Monday to Friday, 11:30am-8pm
  • No weekends!
Pay rate -
  • £8.95 per hour paid weekly initially!
  • Paid holidays once accrued
Please note: you will be subject to a DBS and credit check for this role.

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