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Contact Tracer

NHS Business Services Authority
Job LocationNuneaton
EducationNot Mentioned
Salary£13.79 - £22.07 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract, full-time

Job Description

Are you a Healthcare Professionals with experience of working in a hospital with an understanding of IPC issues Do you have good communication skills, including a good telephone manner and the ability to remain calm under pressureAbout the Role - Band 5 Contact Tracer - George Eliot Hospital Healthcare ProfessionalThis key service will significantly help disrupt transmission of the COVID-19 virus by breaking the chain of transmission between individuals through contacting people who have been diagnosed with COVID-19 and identifying those people with whom they have had contact. Once these contacts have been identified, they can also be contacted and provided with health protection advice including the need to self-isolate.You will already be a healthcare professional with hospital experience and an understanding of infection prevention in relation to COVID-19. Working flexibly as part of our infection prevention and control team you will provide public health advice, contact tracing and telephone management of a complex caseload. By working as aContact Tracer, you will be responsible for completing the initial telephone interview/assessment of COVID-19 cases who have tested positive and who are inpatient or outpatient at George Eliot Hospital, understanding their situation and assisting in the tracing and tracking of anyone they have been in contact with. This crucial role has been developed to complement theNational Contact Tracing programme and will allow you to further play your part in defeating the pandemic.Key features and responsibilities of this role include:

  • Undertaking the initial interview of COVID-19 positive cases by phone
  • Conducting a public health risk assessment
  • Identifying contacts and providing public health advice (where appropriate)
  • Using your knowledge to help escalate complex cases
  • Working within recognised procedures, scripts and structures, with support
  • Working as part of the staff testing team to provide administrative support
  • Providing updates to the Infection prevention and control team, and corporate nursing team relating to new cases of COVID-19 and associated contact tracing.
    • As part of this role, you will be provided with appropriate training, onboarding and induction materials. Working as part of a wider infection prevention and control team, you will be liaising with staff caring for COVID-19 patients, on occasion directly with patients and escalating any in-depth queries to Occupational Health and the Public Health England team.This position requires excellent communication skills, both verbal and written, including a good telephone manner and the ability to remain calm under pressure. Due to the nature of this role, you must be proficient in the use of Microsoft products, electronic systems and databases.You will have the ability to work independently, problem solve, manage and prioritise your own workload and cope with competing demands.In return for your hard work commitment NHS Professionals (NHSP) can offer you some fantastic benefits: –
  • Competitive Pay Rates - work this week, get paid next week!
  • First choice of placements at over 50 NHS Trusts in England
  • Dedicated consultants
  • Flexible working options
  • Free DBS and free training
  • Build holiday allowance
  • Support when you need it – 24/7 365 days
  • Stakeholder pension scheme
    • Who are NHS ProfessionalsNHS Professionals (NHSP), owned by the Department of Health and Social Care (DHSC), works in partnership with hospital trusts to provide a bank of highly skilled temporary workers who want to work flexibly within the NHS.Working through the NHSP bank means Trusts do not have to rely on expensive agencies. Right now, we have over 126,000 members registered on our bank from various roles, grades, and specialities, saving the NHS over £70 million each year. This money is then reinvested back into the NHS.Register today for various flexible working options and long-term placement opportunities.We look forward to hearing from you soon.DisclaimerPlease note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.

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