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Technical Consultant

GreatFind Recruitment
Job LocationNottinghamshire
EducationNot Mentioned
Salary£40,000 - £50,000 per annum, negotiable, inc benef
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Technical ConsultantA client of ours is looking for a Technical Consultant to join them on a permanent basis, in a remote/field-based role, offering support across the UK. They are looking for someone who has experience of working within a Managed Service Provider or working within support services or similar background.As a Technical Consultant, you will be responsible for the successful implementation of a wide range of technical solutions by our customers. This includes your involvement from pre-sales stage through to implementation. This is an exciting opportunity to use your technical and solution design skills to really make a difference.Salary: £40,000 - £50,000 + £4,000 Car AllowanceThe job will consist of an approximate breakdown of

  • 40% Technical Pre-Sales
  • 60% Technical solution design and delivery
    • The Technical Consultant will be responsible for providing pre-sales technical support to customers by identifying their requirements and designing a viable solution from leading industry standard technologies. They will attend potential customer meetings and will be expected to take a lead in technical discussions to propose the right solutions.The role will also be responsible for the delivery of some of the solutions they have been involved in during the pre-sales stage and being the first point of contact for technical queries during the implementation phase.This is a hands-on role which will see the successful candidate work on projects and opportunities from Pre-Sales stage through to implementation and delivery.Responsibilities
  • To provide enterprise level solution designs through a range of technical Pre-Sales activities including customer meetings, proposal writing, responding to bid and tender submission.
  • Translate customer requirements into technical designs and solutions
  • Prepare Statements of Work and Bills of Material
  • Liaise with the relevant teams within the company to understand our products, technologies and Services.
  • Continuously help develop our solutions by providing feedback from the field. Conduct training and technical workshops for customers and internal teams.
  • Understand competitor offerings and provide input to the Pre-Sales team on product positioning and differentiation.
  • Attend and lead customer technical solution design and implementation meetings
  • Work with the Project Management team and relevant partners to deploy and implement technical solutions and services as designed either by Pre-Sales, themselves or another member of the Technical Services team across our public and private sector customer base.
  • Provide Project Managers with regular project implementation updates
  • Create detailed handover documentation for customers or Support teams
  • Handle post-sales escalation and resolve issues, by coordinating and working with all internal and external stakeholders.
  • Carry out network surveys, audits and assessments.
  • Comply with the internal management systems and safety procedures
    • Essential
  • Server virtualisation/Hyper visor experience such as Microsoft Hyper-V and VMware
  • Proven ability to install, configure and troubleshoot variety of Windows Server OSs: 2003 through to 2019.
  • Server migrations or reconfigurations including P2V, V2V cross platform, P2P
  • Active Directory - Set up and troubleshooting all aspects of Active Directory and its associated services (GPO, DNS, DFS, DHCP) across different infrastructures.
  • Hyperconverged platform experience
  • Backup solutions experience including Veeam, and cloud backup options
  • In-depth understanding and experience in the design and implementation of LAN and wireless solutions
  • Experience of designing or implementing Microsoft Azure and Microsoft 365 based solutions
  • Strong working knowledge of networking solutions from Cisco, Meraki, HPE Aruba
  • Knowledge and experience of deployment solutions such as MDT/WDS with the ability to set up the WDS environment including SCCM/MECM
  • Proven ability to lead technical implementations including configuration, troubleshooting etc.
  • The ability to pick up new ideas and concepts quickly and develop them into commercial propositions.
  • 3 years experience working in a customer facing pre-sales, solution design and/or implementation role
    • If you feel you have the required experience as a Technical Consultant, and this role is suitable for you, please do not hesitate to apply for immediate consideration.About GreatFind RecruitmentWe specialise on IT Channel recruitment, especially in education sector. We work on different job level vacancies from graduate jobs to 3rd line Technicians, and in various departments including IT, sales and marketing, and operations.Weve worked in the IT channel for nearly 20 years. We deliver a consultative, personal service to our candidates and clients, and we wont rest until everyone is happy.We are an equal opportunity provider.

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