Multilingual Credit Controller - 9 month FTC - Vans

Job Description

VF Corporation: Purpose Led. Performance Driven. Were looking for an outstanding Multilingual Credit Controller to join our VF Vans family in Nottingham on FTC 9 month contract You may ask "Just who is VF" Well, we are the global company behind someof the worlds leading lifestyle brands. Household names such as Vans, Timberland, The North Face, Napapijri, Eastpak and Kipling. As one of the largest apparel providers in the world, we are passionate about finding great people to join our extended family.Lets talk about the role! As a Credit Controller you will play a key role in managing major European online and high street retail customer accounts. We expect that our Credit Controllers deliver unbeatable results whilst also fulfilling the following aspectsof the role: Communicating with customers over the phone and by email to discuss payments, credit terms and to resolve any queries Chasing debt to achieve department targets and to effectively clear disputes Controlling the customer database and maintainingup to date files Discussing credit limits and escalating debt up to and including the litigation team Assessing and reviewing credit limits to provide the best customer service. How youll make a difference.. You are fluent in English and a European LanguageYou are financially and commercially aware with excellent numeracy skills You are highly customer focused and results driven to resolve queries You are computer literate, with proficiency in Excel. Whats in it for you Most companies like to say they offera competitive salary, an amazing benefit and pension scheme as well as staff discounts (btw we offer 50%!). We also do this, only quite different. Because its not just our products which set us apart from others. Its our people and we believe they deserveto be nurtured and looked after. Thats why, on top of the usual benefits, we offer much more: Career ownership, enabling you to build your knowledge and experience across different brands and even different countries A supportive feedback-based culture whererespect and integrity guide us in what we do Tailored training. From a thorough induction to ongoing online and face-to-face training, we are committed to helping you grow, both professionally and personally. An inclusive environment where people of diversebackgrounds, lifestyles and nationalities love working together Health and wellbeing initiatives Subsidised canteen as well as break out areas offering complimentary hot drinks Our Guiding Principles Live with Integrity - Be authentic and do the right thing,always Act Courageously -Think and act boldly Be Curious - Explore the world, learn and evolve Act with Empathy - Seek to understand and respect others Persevere - Persist and work together as One VF Free to Be, Inclusion & Diversity As a purpose-led, performancedriven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authenticselves to work every day. About Vans Vans is the original action sports footwear company rooted in authenticity and creativity. Founded in 1966, Vans has thrived on a legacy of impacting our greater community through Vans four pillars: action sports, music,art and street culture. We are constantly inspired by the expressive creators within our company and community as they bring new and innovative perspectives to help shape and transform the future of our business. At Vans our culture sets us apart and it influenceseverything we do. Everything we do supports creativity and we are driven by our five values. We are determined. We are connected to our consumers and to each other. We are inclusive. We are expressive and Fun. And most of all, we are a family. Vans is a subsidiaryof VF, the worlds largest apparel and footwear company comprised of over 30 brands. We are the leading drivers of retail as our global footwear, apparel and accessory brand is available in 170 countries worldwide. As we continue to expand, we take great measuresin developing and growing our people. We just have one question. Are you in