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Job Location | Nottinghamshire |
Education | Not Mentioned |
Salary | £18,000 - £20,000 per annum, negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
THE COMPANY:Brewster Partners are recruiting for a very busy, successful company based in Nottingham as they expand their Customer Experience team due to internal promotion. The Customer Service Administrator will provide administration support and customer focussed query resolution via a centrally managed mailboxes as well as internal and external systems. We are looking for someone with a strong customer focus combined with a good working knowledge of Microsoft Excel including VLookups, pivot tables and data manipulation. THE JOB:As a member of the team you will be responsible for maintaining customer satisfaction through a variety of functions including reporting, carrier liaison and process management. You will be dealing with queries from both our customers and internal departments around parcel delivery and customer satisfaction. You will also be able to multi-task to provide support for various departments including Sales Administration, Customer Services and the Warehouse Team. Duties & Responsibilities include:
Keyskills :
Logistics Microsoft Excel Office Administrat Transpt Administrat Sales Administrat Customer Service Administrat Customer Experience Administrat