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Job Location | Nottingham |
Education | Not Mentioned |
Salary | £10.42 - £10.90 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Temporary , full-time |
Temporary Customer Service Advisor- Mansfield- Until January 2024- £10.90 per hourCherry Professional are currently recruiting for a well known and loved ecommerce organisation on the outskirts of Mansfield. The role of temporary Customer Service Advisor is to cover their busy and thriving Christmas period. You will be working alongside a team of dedicated advisors to ensure all orders are dealt with in an efficient and timely manner. ResponsibilitiesTaking inbound calls on the customer service lineRespond to enquiry emailsRespond to complaint emailsRespond to complaint/query messages on chatAssisting with overflow of calls as directedEnsure a consistently high level of service is providedComplete every customer order thoroughlyPromote and advise accurate information about current offers, promotions, and product availabilityIdeal PersonPrevious experience in a similar role (desirable)Excellent telephone mannerFast and methodical approach to workingGood IT skillsTeam PlayerA practical and flexible approach to workingHours of work: Monday to Friday 9am-5pm with 2 Saturdays required to work in DecemberDue to the location of the offices, candidates must have their own transportOther roles you may have applied for: Customer Service Assistant, Customer Service Administrator, Call Centre Agent, Customer Operations, Order processorCherry Professional is recruiting for this role on behalf of the clientCherry Professional are recruiting for this opportunity on behalf of our client. Please view our Privacy Policy on our website to understand how your data will be used if you apply for this role.