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Telesales executive

Elizabeth Michael Associates
Job LocationNottingham
EducationNot Mentioned
Salary24,000 per annum, OTE
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

30 hours per weekAn opportunity for an experienced telesales executive to build upon their experienced gained in call centers to help client to develop a new B2B venture, in a more collaborative, open and innovative environment.In return they offer positive career progression and the opportunity to earn a competitive salary, bonuses, a pension. For those that are interested this role can lead to a field sales position.Home and flexible working can be considered after an initial six months in post. Responsibilities

  • Research and contact prospective clients via CRM system
  • Qualify leads and arrange suitable appointments for the Directors
  • Convert leads into appointments
  • Influences customers to buy or retain product or service.
  • Qualify sales leads in line with company target customer criteria
  • Generate over 100 customer calls per day
  • Book in excess of 40 qualified sales calls/appointments per month
  • Contact 20 new prospect accounts per week
  • Collate information on prospective clients, even where an appointment is not obtained
  • Actively manage the client database to ensure information is accurate and kept up to date for direct mailing activities.
  • Log all calls and monitor success rates
  • Produce regular reports on activity levels
  • Follow-up specific marketing campaigns
  • Work with field sales to support them in achieving company sales objectives
  • Present the company in an accurate and positive manner on the phone
  • Send out company information to potential accountants when necessary Skills and Qualifications
Essential
  • A minimum of 12 months experience in an outbound telesales role
  • The ability to demonstrate the capability to hit and exceed targets
  • Intelligent and quick witted, able to rapidly assimilate new products and services
  • Fluent English
  • Excellent oral communication skills and superb listening skills
  • Professional phone manner with a consultative approach and tone of voice
  • Highly organised and self-motivated with the ability to prioritise tasks Confident in overcoming rejection and setting challenging goals daily
  • Must be able to work accurately, under pressure, to meet strict deadlines
  • Interpersonal skills to work with staff across the whole company
  • Highly proficient with the Microsoft Office Suite
Desirable
  • Foreign language skills
  • A-level or Graduate level education or equivalent Experience
Essential
  • Demonstrable success in telesales, telemarketing or tele-research roles including setting appointments for field sales colleagues
  • Experienced in calling at director level in enterprise class organisations
  • Effective in exposing prospects key business drivers and matching these to company capabilities
  • Have sufficient analytical experience to complete research that identifies relevant information on prospective customers
  • Commercially minded with experience of working to achieve targets
  • Experience of working with contact databases (CRM systems)
Desirable
  • Experience of supporting commercial teams
  • Background in print technology
  • Experience of implementing changes in the telesales process
Salary starting at £24000 and negotiables based on experience OTE £30,000

Keyskills :
CRMSalesTelesalesPhone Manner

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