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Service Coordinator Building Supplies & Construction

Kinetic Office Recruitment
Job LocationNottingham
EducationNot Mentioned
Salary£20,000 - £22,500 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Service CoordinatorNottingham£ Competitive35 hours per week, Monday to FridayOverview:Our well-established professional client is a key player in their field. Even with their substantial growth over the years they have retained their culture and ethos of a friendly and professional family business.Due to expansion, they are looking for a Service Coordinator to process customer and supplier orders, delivery requests and accounts to ensure that customer needs and service levels are achieved.Duties will involve:

  • Create and update orders and delivery requests in accordance with the Company’s procedures
  • Develop and maintain good and effective working relationships between customers, suppliers and sales staff
  • Support the sales teams in their objectives
  • Ensure prompt action and progress of call offs and queries received from customers, suppliers and sales staff
  • Check customer and manufacturer acknowledgements
  • Notify availability concerns to sites and sales staff
  • Monitor customer credit status in conjunction with Head Office and ensure that company Credit Control procedures are always adhered to
  • Work with colleagues to achieve team objective and KPI targets
  • General office duties such as visitor reception, admin and filing
    • Essential Experience:
  • Well-developed telephone call handling skills
  • Have excellent written and oral communication skills
  • Must be able to communicate effectively and be polite and assertive when required
  • Ability to work calmly under pressure and make correct decisions
  • Ability to listen and be patient when required
  • Able to work accurately and quickly
  • Must show evidence of being organised and responding promptly
  • Evidence of building relationships with customers or suppliers
  • Have relevant experience of customer support and admin
    • Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you havent had a response within 48 hrs please assume you have been unsuccessful Required skills
  • Account Manager
  • Distribution
  • Order Processing
  • Sales Administration
  • Sales Coordination

    • Keyskills :
    Account Manager Distribution Order Processing Sales Administration Sales Codination

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