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Job Location | Nottingham |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
About the roleWe have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Nottingham.As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questionsor queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers.This is a challenging role where customer care always comes first, youll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need.Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service.About youDont worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by BMWto support your career.Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demandingenvironment. Working knowledge of Kerridge would be advantageous, but not essential.Why SytnerSytner Group currently represents over 21 of the worlds most prestige vehicle brands; in over 140 dealerships across the UK, we provide a fantastic working environment and we and are committed to Developing Talent and Building Careers.We will also recognise and reward your hard work, loyalty and achievements. As well as competitive salary you will also benefit from subsidised Manufacturer Car Purchase Scheme for you and your family, discounted MOT and servicing, a colleague introductionreward scheme, discounted Gym membership and discounts with popular high street retailers.We are committed to being the best company to work for and recently we were ranked the top-rated retailer on Glassdoor as a result of direct colleague feedback.