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Job Location | Nottingham |
Education | Not Mentioned |
Salary | Salary not specified |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
About the roleGraypaul Nottingham is looking to recruit a Service Administrator to join their fantastic Aftersales Department.This role is a critical part of the running of a successful Service Department, you will support both the Service Manager and Service Advisors to ensure customers receive the best service.Working as a Sytner Service Administrator you will: administer all preparation work required for vehicle arrivals, adhere to strict processes, support the service team with telephone enquiries, complete invoicing, examine paperwork to ensure quality standardsare met and carrying out self-audits before filing.A key part of this role also requires direct communication with Ferrari/Maserati to submit and invoice all Warranty and Recall claims within the business.About youPrevious experience in a similar role or a similarly demanding role would be ideal. Experience of using Kerridge/ADP is not essential but would be advantageous, as you will be using our internal systems to log work.We are looking for someone who is committed to providing excellent customer service and would take pride in engaging with our customers over the telephone. Ideally, you will thrive in a busy, high pressurised environment; have strong administration skills andthe ability to prioritise workload within a fast-paced environment.To be successful in this role you will be extremely organised, have high attention to detail and be a great team player.Why SytnerSytner Group are delighted to provide an industry-leading benefits package.We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.