Senior Content Designer

Job Description

About Us SPARCK is the design and innovation heart of technology consultancy BJSS. This unique relationship means we can design and deliver innovative products and services for people and the planet, in a human-centred way.We operate from 26 locations across the UK, Europe, Australia, and the United States. We bring together teams of creative experts with diverse backgrounds and experiences, who enjoy working and learning in our collaborative and open culture and are committedto world-class delivery.We look for people with a passion for making an impact by bringing their own unique experiences and ideas. So if you are someone who thrives on collaborating, solving problems, and getting stuff done, we’d love to hear from you.We want to continue to grow our team with people just like you! About the Role Were looking for a senior content designer who can help our clients create simple, engaging experiences for their users. You will:

• Make complex language and processes easy to understand
• Iterate designs and evidence your decisions with user research and data
• Use information architecture and prioritisation to structure content effectively
• Have a strong understanding of different design roles, and collaboratively develop connected end-to-end content
• Lead the design and implementation of content strategy and content governance processes
• Collaborate and plan with researchers to run content-led usability testing design accessible content that meets WCAG 2.1 requirements
• Meet user needs and identify opportunities to improve user experiences
• Run co-design and collaboration methods to improve designs, like pair writing, peer reviews, and content crits
• Support junior content designers to deliver work to a high standard
• Create appropriate tone of voice and style guidance for clients
• Advocate for content design with clients and across the wider SPARCK community
• Share your knowledge with the SPARCK community, stay up to date with content design best practice, and write blogs
• Build excellent stakeholder relationships and influence senior decision makers

About You You’ll be:

• An experienced content designer with a varied experience of human centred design
• Pragmatic, collaborative, and adaptable in different project environments
• Passionate about designing accessible and inclusive content
• Experienced at turning ideas into reality through prototyping
• Skilled at scoping design work, and identifying and communicating risks to delivery
• Comfortable having difficult conversations with stakeholders about the importance of human centred design
• Confident presenting ideas and recommendations, and facilitating workshops
• Confident recommending and using appropriate design tools, like content management systems and Figma
• A strategic thinker, able to support others to meet business objectives
• Able to lead others in solving problems creatively
• Interested in learning and developing your skills

Bonus points if you have experience in:

• Developing content design patterns
• Working to GDS or NHS style guidelines
• Agile working
• A range of public and private sectors, or consulting
• Search engine optimisation (SEO) best practice

The role can be based in Bristol, Glasgow, Leeds, Manchester, Nottingham or Edinburghand we operate a hybrid working model. Some of the Perks

• Flexible benefits allowance - you choose how to spend your allowance (additional pension contributions, healthcare, dental and more)
• Industry leading health and wellbeing plan - we partner with several wellbeing support functions to cater to each individuals need, including 24/7 GP services, mental health support, and other
• Life Assurance (4 x annual salary)
• 25 days annual leave plus bank holidays
• Hybrid working - Our roles are not fully remote as we take pride in the tight knit communities we have created at our local offices. But we offer plenty of flexibility and you can split your time between the office, client site and WFH
• Discounts - we have preferred rates from dozens of retail, lifestyle, and utility brands
• An industry-leading referral scheme with no limits on the number of referrals
• Flexible holiday buy/sell option
• Electric vehicle scheme
• Training opportunities and incentives - we support professional certifications across engineering and non-engineering roles, including unlimited access to O’Reilly
• Giving back - the ability to get involved nationally and regionally with partnerships to get people from diverse backgrounds into tech
• You will become part of a squad with people from different areas within the business who will help you grow at BJSS
• We have a busy social calendar that you can choose to join- quarterly town halls/squad nights out/weekends away with families included/office get togethers
• GymFlex gym membership programme

We want to ensure that everyone can perform to their best during the interview process. Please let us know, at any stage, if you require any reasonable adjustments during the recruitment process, and we will do our best to accommodate.