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Sales Order Administrator

Kinetic Office Recruitment
Job LocationNottingham
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service Coordinator / Sales Order Process AdministratorCastle Marina, Nottingham£Competitive plus annual bonus35 hours per week, Monday to FridayOverview:Our well-established professional client is a key player in their field. Even with their substantial growth over the years they have retained their culture and ethos of a friendly and professional family business.They are looking for a Customer Service Co-Ordinator / Sales Order Process Administrator to process customer and supplier orders, delivery requests and accounts to ensure that customer needs and service levels are achieved.Duties will involve:

  • Create and update orders and delivery requests in accordance with the Companys procedures
  • Develop and maintain good and effective working relationships between customers, suppliers and sales staff
  • Support the sales teams in their objectives
  • Ensure prompt action and progress of call offs and queries received from customers, suppliers and sales staff
  • Check customer and manufacturer acknowledgements
  • Monitor customer credit status in conjunction with Head Office and ensure that company Credit Control procedures are always adhered to
  • Work with colleagues to achieve team objective and KPI targets
  • General office duties such as visitor reception, admin and filing
Essential Experience:
  • Well-developed telephone call handling skills
  • Have excellent written and oral communication skills
  • Must be able to communicate effectively and be polite and assertive when required
  • Demonstrable experience of sales order processing using sales order processing systems
  • Ability to work calmly under pressure and make correct decisions
  • Ability to listen and be patient when required
  • Able to work accurately and quickly
  • Must show evidence of being organised and responding promptly
  • Evidence of building relationships with customers or suppliers
  • Have relevant experience of customer service support and administration
  • Good IT Skills - Outlook, Word, Excel and general Windows environment
  • Must reside within a commutable distance form the office
Desirable Experience:
  • Knowledge of the construction industry
  • Knowledge of managing orders within customer credit limits
  • Experience of dealing with invoice queries
Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you havent had a response within 48 hrs please assume you have been unsuccessful.

Keyskills :
AdministrativeCustomer ServiceOrder ProcessingQueriesSales Administration

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