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Resolution Administrator

Adecco
Job LocationNottingham
EducationNot Mentioned
Salary9.50 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Adecco have an exciting new opportunity to work as Resolution Administrator with a large, global company, offering immediate starts! Role: Resolution AdministratorLocation: NottinghamStart: As soon as possibleDuration: April 2022Pay rate: £9.50p/hShifts offered:Either Monday - Friday 37.5 hours per weekResponsibilities:

  • Conducts technical and/or administrative, mainly pre-defined support activities for service operations and delivery.
  • Conducts technical and/or administrative, mainly pre-defined support activities for service operations and delivery.
  • Processes incoming orders, inquiries and/or requests regarding products and/or services.
  • Performs order management for assigned customers, manages and files clients information in the information system.
  • Supports customer remotely and onsite, and provides 1st level user support in case of arising issues.
  • Drives complex issues and questions to respectively qualified Service Technicians or Service Engineers.
  • Cooperates with clients and sales representatives to clarify orders and issues.
  • Participates in investigating and resolving commercial and/or technical problems.
  • Supports pre-and/or post sales technical product advice for development, implementation and operation of customer solutions.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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