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Job Location | Nottingham |
Education | Not Mentioned |
Salary | £18,137 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Remote Customer Service Advisor Job DescriptionWe are looking for people who have a passion for customer service, whether that’s people who have thrived in contact centres, retail, hospitality or care.This is an inbound customer service role – working from home.£18,137.00 per year plus bonuses.This is a permanent and full-time position.Includes 7 weeks paid training (3 weeks classroom – 4 weeks academy)40 hours a week with 4, 11 hour shifts which include a 1-hour lunch break or breaks throughout the day between 8am and 11pm, Monday to Sunday.Working alongside one of the biggest entertainment brands in Europe that specialise in top quality channel including the latest news, cutting edge technology and must have home technology. Including many industry-leading benefits, you will have the flexibility to make a difference by providing award winning customer services.What we are looking forAt least 6 months customer service experienceHave an excellent telephone manner.Communication skillsPositive AttitudeSelf-MotivatedJob DutiesHaving amazing conversations with customers ensure their customer experience is 100% satisfactory and advise customers on the best product and services for them. You will need to be a fast thinker and a good problem solver to help customers find quick and simple solutions to their problems.Work from Home Requirements.A room dedicated to the role with a closable door to minimize disruption. An internet connection with 5mb or above. The PC must have a wired internet connection (Wireless is not possible)BenefitsBonus IncentivesFull TrainingOvertime29 Holidays (Plus Bank Holidays)Free Entertainment Package, Phone & BroadbandPrivate Health and Dental CareHigh Street BonusesIf you are interested in this role please click apply below Required skills
Keyskills :
Communication Skills Self-motivated Customer Service Skills