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Job Location | Nottingham |
Education | Not Mentioned |
Salary | 60,000 - 70,000 per annum, inc benefits |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Product ManagerProduct Management, MSP, Cloud, Cloud Managed Services, Education, DMM, ITIL4 Framework£60,000 - £70,000 per annumAbingdon, OxfordshireOur Educational Sector client requires a new Product Manager with an MSP background in Cloud Managed Services.As a Product Manager you will be focused on developing new, innovative platform managed services and market leading support packages for our clients existing and growing customer base. We are in the process of phasing a roll out of new business systems andembedding the ITIL4 framework for service management across the business and this role is key to supporting the successful roll out and adoption of this.ResponsibilitiesResponsible for the delivery of the overall managed services and support product portfolio, working closely with the product development; operations; product marketing; sales; and account management functions. Owning the strategy for the Managed Service and Support products aligned to our clients Digital Maturity framework and solutions Engagement with stakeholders to understand market needs and define the direction of the product set Implement, manage and successfully deliver against the product road map Direct the development of new, innovative and disruptive Managed Service solutions for the education market Work closely with service architects, cloud operations team and field engineering teams to develop the managed service and support offerings in a scalable and robust way employing ITIL 4 principles Develop new commercial models to disrupt the legacy purchasing habits of our customers Owning the day-to-day management of the managed service and support portfolio Work with the wider Product Management function to integrate our wider product set and develop effective pathways for existing customers to transition to cloud-centric architectureRequirements Experience of defining, developing and implementing a platform managed service product set Experience of integrating cloud technologies into managed service propositions, including Microsoft and Google Experience working in cross-functional teams to develop and deliver customer products Demonstrable experience of building and managing relationships externally with suppliers and stakeholders Excellent commercial acumen and analytical skills and able to demonstrate results orientation and achievement The ability to think and act independently, with customers and within the business Excellent written, numerical and presentation skills Excellent planning and organisational skills and a flexible approach to workload demandsIn first instance please submit your CV.