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| Job Location | Nottingham |
| Education | Not Mentioned |
| Salary | 30,000 - 32,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Role: Problem ManagerLocation: NottinghamSalary: £30,000-£32,000Concept IT are currently recruiting an IT Problem Manager, on behalf of a brilliant IT Services Provider. You will be responsible for the lifecycle management of all problems within scope of the Service Support ITIL processes. Taking ownership of the end-to-endprocess, working alongside the Major Incident Manager to prevent incidents from happening, and to minimize the impact of incidents that cannot be prevented. As part of this role, you will be asked to provide guidance and assistance to the department ensuringall problems are managed correctly in line with the ITIL Framework.Key responsibilities: