Pensions Operations Manager

Job Description

This role will manage and monitor the governance and compliance of all of the UK pension and life assurance arrangements. The successful candidate will manage and have operational administration responsibility for the in-house admin team as well as the relationship and interactions between the employer and colleagues ensuring a consistent delivery across all UK businesses.Key Responsibilities • Ensure policies, procedures and legislation relating to Group Pensions are regularly reviewed, updated as required and remain compliant• Monitor and review resource requirements needed to complete work within BPS, BSPP, AHBRSP and other (small) UK arrangements (approved and unapproved).• Ensure operation of appropriate and effective internal controls and compliance with Boots internal control and internal Audit requirements.• Develop modern, online, digital by default, member self-service in conjunction with the system provider. Own and lead any process reengineering required. Ensure continuation and maintenance of customer focus and alignment to business/ legislation changes. Ongoing identification of process efficiency enhancements, ensuring systems are updated in parallel and are documented in the procedure manual.• Maintain ongoing business relationships with the main providers these being Civica (the administration system provider), Legal & General, (the stakeholder provider to AHBRSP) and Zellis (he company payroll provider).A bit about you… • Previous team management/operations experience• Excellent planning & organisation skills• Customer centric focus• Strong interpersonal skills• Excellent communication skillsA bit about us…The Finance team is fundamental to our success, playing an active role across the entire business ensuring targets are met and strategies are understood.As trusted advisors, we’re involved in a wide range of activities; reviewing weekly and monthly sales-margin-cost performance and assessing the performance of key promotions to partnering the business teams to develop and track the performance of new store openings, new customer propositions like a new online trading platform, to some large scale IT investments. It’s a supportive, collaborative and committed team. We’re big on communication and we hold quarterly conferences to celebrate our successes. We have a strong development culture, showcased at our annual yoUniversity week, which encourages our colleagues to focus on their potential and wellbeing. If you’re keen to build your career - there’s no better place as you’ll be supported to take on new challenges and develop your skill set with access to opportunities across the Boots UK, Global Brands and Boots Opticians Finance teams.Boots UK is part of the Retail Pharmacy International Division of Walgreens Boots Alliance and is the UKs leading pharmacy-led health and beauty retailer. With over 2500 stores in the UK our purpose is to help our customers look and feel better than they ever thought possible. You can learn more by visiting boots.jobs.What we can offer you:• Competitive Salary• 25 days annual leave, plus statutory bank holidays & option to buy an additional 5 days annual leave• Annual discretionary bonus plan• Market leading staff discount scheme including Boots Opticians - frames and contact lenses • Competitive company pension scheme • Flexible benefits scheme available ranging from private medical insurance, cycle to work scheme and many more• Onsite Staff Shop, Opticians, Gym, Costa, Canteen and Dry Cleaning • Boots Benevolent Fund - a registered charity that can offer support to eligible current and former colleagues in the UK, as well as their immediate relatives and dependants, at times of financial hardshipDiversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a number of flexible working options to suit our colleagues’ needs including job share and part time working. Our website shows examples of colleagues enjoying different working patterns. If this interests you, please talk to us about it.To become part of our story and make a difference – click apply and our recruitment partners will be in touch!If you have any questions or queries regarding this vacancy please contact . Please click the link below or copy and paste it into your browser for a peek into our fantastic Support Office: