Oral & Maxillofacial Administrator

Job Description

Oral & Maxillofacial Administrator Job Type: TemporaryStart of the placement: ImmediatelySector: HealthcareDuration: Expected to last for 2-3 monthsLocation: NottinghamRemote Working: NoBand: 3Pay Rates: £10.09 paye inclusive of holiday pay or £11.00 umbrella per hourWorking Days and Hours: Monday to Friday, 9am-5pmDesirable System Knowledge

• Medway PAS
• MS Office
• Med Office (preferably)

Key Responsibilities

• Accurately transcribing from Winscribe digital dictation and Winscribe Speech Recognition digital dictation, outpatient clinic letters and miscellaneous clinical correspondence to a high standard with specified timescales.
• Responsible for the production of discharge summaries, clinical papers and material for publication from either audio or copy typing.
• Use judgement and initiative to prioritise the importance/urgency of particular requests within defined guidelines
• Undertake daily peer audit of clinical correspondence to ensure a high standard of accuracy and quality of work.
• Ability to exchange sensitive or contentious information with diplomacy and in a confidential manner.
• Liaising with outpatient administrator re. Appointments and necessary important clinical information to ensure patients are seen on their pathway without delay.
• Manage e-mail accounts to retrieve Inter Provider Transfers then record and take any necessary action as appropriate
• Responsible for adding/removing patients to the NUH waiting list and co-ordinating/booking their admission to hospital, using hospital IT systems e.g., Medway PAS/ORMIS
• Ensure patients are added to correct waiting lists using hospital standard operating procedures, Medway PAS
• Working to agreed protocols to negotiate patient admissions for inpatient and day surgery procedures and minor procedure treatments.
• Provide appropriate confirmation letter of TCI to patient, along with any relevant supporting information.
• Ensure all relevant patient information is recorded on the Trusts IT systems and updated accordingly in line with Trust Access Policy and Procedures.
• Ensure RTT patient data is accurate at all times
• Amend patient information and admission requirements in line with pre-operative assessment information/findings.
• Produce speciality theatre lists for multi-disciplinary scheduling meetings, attend meetings, and undertake all required follow up actions to support patient admission
• Act as the first point of contact within the Trust for patients who have enquiries regarding admission details and waiting list queries, either by email, phone or face to face.
• Ensure adherence to the Trust Waiting List Policy with regard to National and Trust Targets for waiting times.
• Provide non-clinical advice regarding hospital admission to patients seeking further advice from the Consultants or lead nurses as required.
• Be responsible for adherence to the Trust Access Policy with regard to National and Trust Targets for waiting times
• In conjunction with the appropriate managers liaise with external healthcare providers to facilitate the timely admission of patients.
• Be responsible for identifying potential breaches against Trust waiting list targets and taking timely and appropriate action to avoid the breach, including 28 day target for cancelled ops.
• Liaise with clinical staff to ensure the availability of any specialist equipment as required.
• Ensure any patients who have not responded to letters, or do not attend pre-operative assessment clinics are contacted in line with the Trust Waiting List Policy.
• Work flexibly and provide cross cover for colleagues in the Directorate.

Undertake any other duties and responsibilities, which may reasonably be required.

Keyskills :
AdminHealthcareNHSMedwayMedway PAS