Logistics and Key account Co-ordinator

Job Description

Job Title: Logistics and Key account Co-ordinatorLocation: NottinghamSalary: CompetitiveJob type: Full time - PermanentBaxter freight have a clear ambition to provide logistics with a difference. We started out by listening to the needs of our customers, offering creative solutions to them, building personal relationships with both customers and suppliers.Our mission is simple: to add value to each customers business by improving their logistics.We have daily services running from our consolidation centres in Yorkshire and Northamptonshire covering 70 depots in continental Europe and the Nordic region, a strong presence in the full and part load market in the UK and in Europe as well as fast growingair, ocean and courier divisions.The RoleWere looking for an experienced, enthusiastic and relationship led individual to work within our Key Accounts department. Whether youre a new grad straight out of Uni, or youve got years of experience, we want to hear from you. This role involves managingour larger customers daily operational requirements ensuring those customers are serviced to the very highest of standards.Main Responsibilities

• To deal with key account customers daily requirements in line with the service operating procedures and service level agreements.
• To track and trace all Key Account shipments via our Online Portal, communicating with our partners to investigate and resolve any non-delivered shipments and managing our key customers expectations.
• To process shipment reports, resolving discrepancies identified and advise customers of any amendments.
• To produce and maintain up to date management reports, master files, key account files and spreadsheets to ensure accurate costings and invoicing information.
• To monitor and record key performance indicators for each individual account escalating discrepancies to the relevant stakeholder.
• To ensure any appropriate paperwork has been received and forwarded to the relevant departments.

The Ideal Candidate

• 2:1 logistics and supply chain degree with experience working in a similar role
• Strong organisational skills
• Excellent attention to detail
• A customer service driven ethos and comfortable interacting with customers at a senior level.
• Methodical approach to work, whilst being able to work accurately at speed, if required.
• Work well within a team environment but have an independent approach to problem solving when necessary.

Benefits

• Competitive Salary - We really are the type of company that wants to pay people their worth. We are happy to have a conversation with you on this.
• 28 days holiday plus 8 bank holidays
• Workplace contribution pension up to 6%
• Life Assurance (4 times your salary)
• Plenty of opportunities for learning and growth, alongside our focus on career progression and Professional development with a company that likes to promote from within.
• Newly refurbished office
• Casual dress code
• Vibrant and competitive team culture with 200 coffee machine
• Free Parking
• Charity top-up scheme for your chosen charity if thats something you would like to participate in.
• Work-life balance is also very important to us as a business, we have a qualified Mental Health First Aider on site, regular office activities, and social events that include summer and Christmas events.

Please click on the APPLY button to send your CV and Cover Letter for this role.Candidates with the relevant experience or job titles of: Shipping Co-ordinator, Logistics Co-ordinator, Key account Co-ordinator, Logistics, Logistics Services Executive, Logistics Service Representative, Logistics Support, Logistics Services Officer, LogisticsService Assistant, Logistics Assistant, Logistics Aid, Logistics Service Consultant, Logistics Service Administrator, Logistics Service Advisor may also be considered for this role.

Keyskills :
LogisticsLogistics SupportLogistics Co-ordinatorLogistics AssistantShipping Co-ordinatorLogisKey account Co-ordinatorLogistics Services ExecutiveLogistics Service RepresentativeLogistics Services OfficerLogistics Service Assistant