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Job Location | Nottingham |
Education | Not Mentioned |
Salary | 25,823 - 30,259 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Lettings Coordinator / Social Housing CoordinatorNottingham £25,823 - £30,259 Here at NCHA we have a fantastic opportunity for the right person to join our friendly and supportive Your Home team as an Allocations Coordinator.Have you got experience of working in social housing or a lettings environment Are you enthusiastic about people and improving lives of others We want to hear from you!The Your Home Team are responsible for allocations and lettings all of our empty homes across 32 Local Authority areas as well as our garages and allotments. We re-let our properties through choice-based lettings systems, by direct nominations and advertisingon Rightmove. We also manage the Mutual Exchange, tenancy Changes and successions processes. No 2 days are ever the same and there is lots of variety within the roles in our Team.As our Allocations Coordinator, you will support our customers from the point of shortlisting them for a new home, through our pre tenancy process, which includes providing them with information around welfare benefits in order to maximise their income andbe able to sign post them to the relevant teams, departments and organisations to provide any support that they may need. You will sign them up for their tenancy and give them the keys to their new home.You will ensure an exceptional customer service for all of NCHAs internal and external stakeholders is maintained throughout the service.As Your Homes Allocation Coordinator, you will;