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Job Location | Nottingham |
Education | Not Mentioned |
Salary | 18.00 - 22.00 per hour, inc benefits |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Contract , full-time |
VIP & PIP Support // IT Support // IT Technician // Support Engineer // Nottingham // 12 Month Contract // £18-22/hour UmbrellaREED Technology are working with a client in Nottingham who have a longer term contract opportunity available for a VIP & PIP Support Analyst. This role will require someone with good communication skills to provide remote and face to face supportto users technical incidents and requests for service and request for change.The role with cover two key areas;VIP Support which is tailored to support the VIP users and restore normal service to the users as quickly as possible.Pop in Point which is to provide face to face route in to ICT support, with hands-on and immediate response to users issues and queries.Both of these areas will include support in;- Fixing technical faults- Fulfilling a request- Answering a query- Providing support in using the provided technologiesSkills/Experience required;ICT literateA degree or qualification in an ICTUnderstanding basic troubleshootingThe client will require someone with their own vehicle and clean driving licence as this role will be based across multiple sites. There will also be a some working from home opportunities on a rota basis.This role is for an entry level candidate with the relevant qualifications or some experience in the field.If you are interested in this opportunity and would like to find out more, please apply using the link provided.