Housing with Support Manager

Job Description

This roleMetropolitan Thames Valley is looking for an enthusiastic Housing specialist to join as a manager at our St Annes housing scheme in Nottingham. This is a part time role working 25 hours a week, spread across 5 days.As the Housing and Support Manager your main responsibilities will include the safe and effective running of your services. You will be the single point of access for customers regarding all housing or support related queries. You will be a positive andprofessional representation of the organisation, to customers, visitors, contractors, other professionals and key stakeholders.All the customers are aged 55 and above requiring support to maintain a dignified level of independence. This includes a single service plus a number of residence in close proximity to the service, but living in the community. While none will be receivingcare from Metropolitan Thames Valley this may be provide by third parties and you will be a point of contact for these providers.To meet our commitment to providing safe, high quality services to our customers we will complete an enhanced background check with the Disclosure and Barring service, which will include a check of the Adult Barred list, once an offer of employment is made.What youll need to succeedAs you will be the on-site manager, experience is essential as you will be the go to person. You will often be lone working and while there is a wider team to support you on a day to day basis you will be responsible for making the decision. To be consideredfor interview your CV must demonstrate: -3) Experience of working with, and supporting vulnerable adults2) The ability to take a positive approach to problem solving and be decisive in your own decisions1) A good understanding of Housing Management responsibilities4) Good knowledge of the Care act5) Demonstrate a good understanding of customer serviceAbout UsOur organisation was built on a simple missionto give people a safe, secure, and affordable home. That is as true today as it was in the 1950s, when our founder Molly Huggins established an organisation to provide homes for Windrush migrants in London.Our core purpose is that everyone should have a home and the chance to live well To fulfil this vision, we work with partners to make our neighbourhoodsnew and old - sustainable and vibrant places, where our customers want to live. We put people at theheart of everything we do and to guide us in every decision we make. Through managing more than 57,000 households we work at a scale that means our actions to achieve this have real impact.We firmly believe that by serving people better every day, we will support a healthier, better cared for, and more prosperous society in the future. Like our founders before us, we will leave a lasting legacy for future generations. Our colleagues are crucialto our success in achieving this. Therefore, we are committed to investing in colleagues and creating the opportunity for them to develop. Our working environment has been designed to be one that brings out the very best in people.What youll get in returnWe also offer a wide range of benefits. Please take a look at our benefits document attached.Our promiseAll employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.