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Job Location | Nottingham |
Education | Not Mentioned |
Salary | £22,500 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
Customer Support AgentAt Years we believe we have created the world’s best dog food and we are now building a customer support team to match!Your role as a Customer Support Agent will be focused on delivering amazing customer experiences, responding to queries and resolving problems when, and before, they arise.You’ll be dealing with emails, direct messages, live chat messages, inbound and outbound phone calls and posts on social media.We’re looking for someone with a passion for customer service and the ability to engage and delight customers across different media. A love of dogs and the ability to build rapport with all kinds of people is essential.What you’ll get in return is the opportunity to be a part of something special as you join us on our mission to help all dogs live a longer, healthier, happier life.Your responsibilities as Customer Support Agent will include: