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Job Location | Nottingham |
Education | Not Mentioned |
Salary | Salary negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
The RoleGibbs & Dandy - Senior Customer Service Advisor (Counter)Based: Nottingham Salary: Negotiable depending on experienceGibbs & Dandy - National Merchant of the Year 2018 & 2019 / "One to Watch" Times Top 100 Best Companies to Work for 2019As a Customer Service Advisor, youll be the face of the business, meeting and serving the customers that come into the branch throughout the day, as well as those that call in. Youll be a key to the experience each customer has when they deal with the business, so the service you provide is key. This means putting the customer first when handling requests, answering questions, discussing and comparing products, providing quotes and converting these quotes and queries into sales.Working for Gibbs & Dandy will mean you have no two days the same. You will have the opportunity to support and advise customers on our extensive products and service range - no matter how big or small their project is! You will take pride in being an integral part of the Gibbs & Dandy mission to be The Most Trusted Merchant in TownWeve been in the industry for 175 years so we can proudly say we know a thing or two about providing our customers with the tools and materials they need to complete their building projects. The Gibbs & Dandy team are a family, we value, respect and occasionally have the odd joke at the expense of each other - but what family doesnt All this makes us who we are - a close knit team on a mission. But we couldnt give our customers a service they can trust without our people, and this is where you step in.Youll join Gibbs & Dandy Nottingham. This branch is a well-established and busy branch with a friendly team who work hard to offer a great service and excellent product knowledge. Gibbs&Dandy Nottingham is a timber specialist supplying everything timber with Nottingham and the East midlandsSo, what are we looking for
Keyskills :
Customer Service Retail Sales Merchanting