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Customer Service Advisor 24 hrs pw

Job LocationNottingham
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time or part-time

Job Description

We are Derwent FM, we provide facilities management services to a wide range of sectors throughout UK and Republic of Ireland. We are part of Places for People Group a profit for social purpose organisation.We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this We surround ourselveswith customer-focusedpeople, attention-to-detailpeople and positivepeople. Our people live and breathe our SPIRIT values; we are the place for spirited people.More about your roleYou will deliver a first class and professional receptionist service within our student accommodation site. This is a highly varied role whereby you will have responsibility for a number of tasks such as office administration, cash handling and banking,updating internal databases, guided tours, updating social media and performing outboundservicecalls to existingcustomers to ensure they are satisfied with theservicethey are receiving.You will assist the manager in day to day running of the site, ensuring that our students have a positive service.PLEASE NOTE: THISIS A PART TIME ROLECOVERING 24 HRS PER WEEK; Monday: 08:30-17:00;Tuesday-Thursday: 13:00-17:00,Friday 12:30-16:30More about youIn essence this is a fast paced administrative role, although previous experience would be advantageous it is not essential, we will consider candidates that have an aptitude to learn and a desire to progress. An understanding of diary management,operating a switchboard and effectively managing multiple priorities would be beneficial. You will have a confident communication style and will feel comfortable liaising with individuals at all levels.Due to the nature of the role we need you to be familiar with Microsoft office packages and consider yourself good with I.T. systems.We look to attract individuals that live out our SPIRIT values, therefore we want someone that is a team player with a can do attitude that is willing to go the extra mile.The benefitsWe are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.We know that theres always more we can do to make you smile, thats why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier.Whats nextIf you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

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