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Customer Service Administrator

Job LocationNottingham
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service & AdministrationCastle Marina - with parking£Competitive35 hours per week, Monday to FridayOverview:Our well-established professional client is a key player in their field. Even with their substantial growth over the years they have retained their culture and ethos of a friendly and professional family business.They are looking for a Customer Service / Sales Support Administrator to provide admin and customer service support to the customer service team to achieve their objectives and meet the daily operational needs of the department.This is a career role as they do offer clear career progression. The last two people in this role were promoted within 6 months.Skills & Qualities:

  • Good telephone skills
  • Must be able to communicate effectively
  • Experience of customer service or administration
  • Good skills in MS Office
  • Must reside within commutable distance of the office
Responsibilities will include:
  • Answer incoming calls to the office and forward to the relevant person
  • General office duties such as visitor reception
  • Create and update orders and delivery requests
  • Check manufacturer acknowledgements and monitor timely receipt
  • Develop and maintain good and effective working relationships
  • Support the sales teams in their objectives
  • Monitor and process all supplier dispatch reports
  • Ensure prompt action of queries received
  • Provide absence cover for Customer Service Coordinators
Please note that due to a high volume of applications across all our adverts we are only able to respond to those who have been shortlisted. If you havent had a response within 48 hrs, please assume you have been unsuccessful.

Keyskills :
AdministrativeAdministrative SupportCustomer ServiceOrdersSales Administration

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