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Job LocationNottingham
EducationNot Mentioned
Salary£27,000 - £29,000 per annum, OTE
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Looking for the right work/ life balance.. we have it right here. Working from home, with Teams Training & catch ups throughout the week.Our Client, an asset and property management business with assets under management around the UK and Europe are looking to appoint an experienced CREDIT CONTROLLER for their Nottingham Office. *Salary £25,000 - £27,000 basic + £29,000 *Inc Bonus.Our Client specialises in commercial offices and high-value residential properties.ABOUT THE ROLEWould you love to join a professional property finance team You will be responsible for the management of the collection of monies across a diverse commercial property portfolio located in Central London and throughout the UK focusing on office assets. The role will require regular and direct communication with tenants and their finance departments across the portfolio.DUTIES AND RESPONSIBILITIES

  • Identify tenant payment within the appropriate bank account and reported on.
  • Allocate all payments to the correct tenant and correctly posted on their Property Management System.
  • Identify and allocate all unallocated cash.
  • Handle write offs correctly.
  • Ensure database is updated and correct at all times.
  • Maintain regular contact with customers via phone, email and letter to ensure outstanding debtor balances are collected on time, including collection of historic retention balances.
  • Dealing any customer issues, including providing copy invoices, credit notes and liaising internally with the finance team and wider property management departments to resolve issues.
  • Report outstanding issues to management and inform them of potential debtor problems.
  • Monitor disputes and liaise with the appropriate internal contact.
  • Monitor payment plans.
  • Issue appropriate notice letter and non-payments are passed to debt collectors, where appropriate.
  • Ensure legal compliance with the credit control policy.
  • Handle document retention and storage to the correct standard.
  • Documenting all communication with customers to ensure visibility of progress within the department.
  • Prepare a weekly debtors report
  • Working with the Property Manager to review collection progress.
  • Other ad hoc duties as and when required.
  • QUALIFICATIONS AND EXPERIENCE
  • Proven capability as a Credit Controller with at least 2 years’ experience in a similar role.
  • Previous experience of collecting rent, rates and service charges by phone, letter and mail.
  • Experience using the TRAMPS property management system is preferable.
  • Excellent written and communication skills with ability to swiftly build a relationship with the tenants in our portfolio.
  • Positive attitude, true team player with a cando’ approach.
  • Required skills
  • Compliance
  • Credit
  • Finance
  • Legal
  • Property
  • Keyskills :
    Compliance Credit Finance Legal Property

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