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| Job Location | Nottingham |
| Education | Not Mentioned |
| Salary | 24,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary , full-time |
Complaints HandlerNottingham/Home Working£24,000Monday to Friday, 10am-6.30pmStart date: 6th March 2023Harper Recruitment Group are proud to be working in partnership with Capital One, an award-winning employer and leading Financial organisation.Youll be part of the dedicated Complaints Resolution team and youll manage customer complaints from receipt right through to resolution, using a variety of channels. Youll have strong communication skills and talk to customers in a clear and fair way,in line with regulatory expectations all whist being empathetic to each individual customer circumstance.First class training, support and equipment is provided for you to work remotely. You will be based at home with 2 scheduled days per month in the office for collaboration and relationship building. You will be office based for up to 12 weeks of training,so you must live a commutable distance from Nottingham.What will the role involve: