Business Performance Analyst

Job Description

Business Performance Analyst£30,451 - £32,910 per annum37 hours per weekBased in Nottingham Nottingham City Homes is an award-winning company that manages more than 27,000 homes across the city on behalf of Nottingham City Council. Our vision is to create homes and places where people want to live’. All of our homes have reached the decent homes standard and, as part of our Building a better Nottingham’ programme, we are building hundreds of new council homes - the biggest programme of its kind for a generation. This is a fantastic opportunity to support the Business Improvement and Performance Manager to drive overall improvements in line with business objectives.You will proactively identify, investigate and assess business improvement in teams from across the organisation, to drive our business transformation programme. You will engage and listen to customers and monitor performance and data to drive improvements in line with the corporate objectives. You will also support our tenants to scrutinise the services NCH delivers by leading on our assessment of estates and void properties.Key to this role will be; examining and understanding data to provide an evidence-based approach to change. You will facilitate our programme of lean system reviews. You will create and develop data reports, as well as developing and maintaining management information reporting so you will need an indepth knowledge of MS excel. We will look to you to confidently intervene in service areas to investigate, research and make recommendations for change.We will look to you to develop and maintain the Pentana performance management system as well as publishing internet and intranet content. Internal audits will also play a significant part for this role - you will take charge of management, scheduling, planning and liaison with auditors as well as undertaking audits yourself to support our programme of internal audit.Experience of working and communicating within a fast-paced business environment is desirable, as is experience of leading lean reviews and audits to support our quality management and environmental management systems.As important as your technical skills are you will need to demonstrate a positive attitude and an ability to communicate with tenants and Directors. To succeed you will need the drive and determination to deliver transformational change across our businessIf you want to be part of a team that’s making a real difference, click on the apply link to visit our website.Closing date: 14 February 2021 - Please note this role may close early if we receive a large volume of applicants. Please note you need to apply via our website otherwise your application will not be consideredInterview date: Interviews are likely to be held on 10 March 2021If you would like to apply for this opportunity, please submit a CV and answer the questions on the application form.We welcome applications from all sections of our diverse community. Required skills

Business Performance

Change Management

Data

Microsoft Excel

Performance Management

Keyskills :
Business Perfmance Change Management Data Microsoft Excel Perfmance Management