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Business Improvement Lead

E.ON
Job LocationNottingham
EducationNot Mentioned
Salary£49,995 - £63,832 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Base location -Kingswinford or Nottingham (Hybrid - 2 days a week onsite)At E.ON UK we offer sustainable energy solutions for homes, businesses and communities and we’re passionate about helping people to reduce their impact on the environment.Are you a dynamic and forward-thinking individual looking to make a significant impact in the world of Smart Field ConnectionsThis role will play a key part in leading and delivering on change initiatives and continual improvements.Youll be responsible and accountable for leading and delivering change initiatives, collaborating across multiple business units for seamless transformation, ensuring business readiness plans are in place and defining clear scopes for improvements.You will thrive in a fast-paced environment and have the ability to move at pace in a strong challenging environment to drive change effectively and efficiently with clear benefits.You will naturally foster collaborative leadership to drive successful initiative deliveries and performance management.At all times the customer is our priority so what you do will enhance the customer experience and journey. Working closely with the Customer Experience team to identify opportunities to improve our NPS and Trust Pilot score.What we need from youWhat we are seeking from you

  • Strong understanding of change principles with extensive experience of identifying solutions, delivering change and business readiness. Understanding of EBS problem solving desired.
  • Experience of identifying and delivering change focussed on the customer experience.
  • Project Management experience.
  • Good consultancy skills and communication of complex material, such that complex and critical recommendations are accepted and acted upon.
  • Experience of driving and challenging significant change at all levels in the business.
  • Strong relationship building skills with the ability to influence and work effectively across functional boundaries.
  • Proven ability to deliver at pace and overcome business obstacles.
  • High level of entrepreneurial ability, able to draw out opportunities and challenge business as usual process and practice.
  • Strong written and verbal communication skills.
  • Analytical skills.
Here’s what you need to knowOur market-leading benefits package includes 26 days holiday + bank holidays, a generous pension scheme, life cover, bonus, and the chance to choose from 20 flexible benefits with tax and/or NI savings. In fact, our benefits package recently won the PersonnelToday Reward, Recognition and Benefits Award 2022!As the only energy company to feature in The Inclusive Top 50 UK Employers (our 2022/23 ranking is 15th) we’ve proven that we’re committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone.As a Disability Confident Employer, we interview every disabled applicant who meet the minimum criteria for the role.We’ve exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career.

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