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Area Housing Officer

Service Care Solutions - Housing
Job LocationNottingham
EducationNot Mentioned
Salary£25.00 - £27.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Job Title: Area Housing OfficerType: Temp ongoingHours: 37, hybrid working availableLocation: NottinghamDBS: BasicDriver Required: YesPurpose of the RoleI am representing a client based in Nottingham, who are looking for someone to be responsible for the provision of a comprehensive Housing Management Service, within a defined patch area, with particular emphasis on the Neighbourhood Management functions.Main Responsibilities

  • Ensure by investigation, support, negotiation, and enforcement that tenants comply with their conditions of tenancy
  • Ensure that anti-social behaviour complaints are investigated thoroughly, and actions are taken that are in accordance with policy and procedure
  • Ensure that tenancies are administered in accordance with legislation and policy
  • To focus on trying to sustain tenancies and try to resolve neighbourhood management problems without the need for enforcement
  • To undertake visits to tenants to ensure sustainment, appropriate management, and necessary enforcement of tenancies
  • To ensure that referrals are made to other agencies, including statutory agencies, to ensure that tenants receive the support that they need or that situations that are of immediate concern are escalated accordingly in accordance with the Councils dutiesas a Local Authority
  • Prepare witness statements and collate information for possession hearings at Court and to attend Court as necessary
  • Prepare and serve Notices of Seeking Possession and Notices to Quit in consultation with the Legal Services Team
Requirements
  • Relevant experience - worked similar roles previously
  • Proven experience working within estate management, dealing with ASB, tenancy changes, mutual exchanges, property viewing and inspections, estate inspections
  • A good standard of written English and Mathematics to at least GCSE C/ level 4 which can demonstrate an ability to work at this level or demonstrate relevant experience
  • Ability to case record, report and letter write
  • Ability to deal with members of the public, those in situations where they suffer anxiety, emotional stress or upset themselves and potentially difficult residents
If you are interested in this position and meet the above criteria, please send your CV now for consideration.If you require any additional information regarding the position, please call Joel at Service Care Solutions on or send an E-Mail to

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