AntiSocial Behaviour Officer

Job Description

Anti-Social Behaviour OfficerNottingham£26,502 - £31,269 per annumFull Time (35 hours per week)Fixed Term until 31 August 2021Our client is one of the largest locally based housing organisations in the East Midlands. Across the region they manage over 9,000 homes; house more than 15,000 tenants; provide over 1,500 bed spaces for people with support/care needs, in over 250 properties; and provide more than 950,000 hours of care and support each year.They understand this role wont be the right one for many. But for you, it could just be the perfect fit. You will be working within a small team dealing with the most serious instances of crime and anti-social behaviour perpetrated by tenants of the association. The role is based from their Nottingham office and will be dealing with cases predominantly in the Nottinghamshire, Derbyshire and Lincolnshire areas, although travel to Leicestershire, Rutland and Northamptonshire can also be expected.You’ll be working from the home/office but will also spend a considerable amount of time visiting tenants in their homes, working alone or with other colleagues if necessary. You will be managing a diverse caseload of ASB investigations which will involve the recording of reports; interviewing victims, witnesses and alleged offenders; completing witness statements, warning letters and other paperwork and preparing documents for legal proceedings. Additionally you will be providing advice and support to colleagues from the Estates Team dealing with their own ASB caseload of less serious incidents. You will also be responsible for assisting tenants that are survivors of Domestic Abuse as well as managing requests for access to the many CCTV cameras on their estates.Their core values underpin everything they do. Their Anti-Social Behaviour Officer will embed these values in your day-to-day role, being passionate about supporting and influencing people whilst being firm enough to take enforcement action when needed and work with other agencies in the community. You will have considerable experience in a housing environment, with the ability to manage complex ASB cases following their approach and using their systems. You will have strong communication skills to not only work effectively and efficiently with your team, but also with other departments and most importantly with their customers. They are looking for somebody who has sincere passion for customer satisfaction, who will buy into their values and contribute to meeting the objectives of the organisation.The current working pattern is 35 hours per week, Monday to Friday, with core hours between 10am and 4pm and flexible working outside of these. Some early morning or evening work can be expected and there is currently an ongoing review of the ASB Team which may result in the formalisation of evening work. Although this post is initially for a fixed term, they are currently reviewing their services which may result in permanent positions becoming available.If you want to be a key part of helping them to achieve their mission of More homes, great services, better lives, then apply for the role of Anti-Social Behaviour Officer today.As well as being able to work for a supportive, values-led employer, they also offer a vast array of benefits, including:

1. Generous annual leave - c36.5 days leave a year with additional 2 days after 5 years’ service
2. Free massages - Healthcare Cash Back Plan worth up to £875 per year on your routine healthcare costs e.g. Dentist, opticians plus you can claim for massages, teeth whitening and more!
3. Plan for your future - Company Pension Scheme options with contributions matched by the business and includes life assurance cover
4. Family Friendly - Enhanced maternity/paternity/adoption pay
5. Focus on your development - Great learning & development and qualification opportunities
6. Online shopping discounts - Employee benefits scheme where you can get discounted bus passes and gym membership, discounts and cashback at major retailers
7. Support through those difficult times - Free access to employee Advice Line; offering a 24-hour confidential advice service to discuss work or home related concerns with professional advisors

As an Equal Opportunities and Disability Confident Employer, our client welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic (BAME) groups and disabled candidates. As part of their LGBT + Allies Programme, they also welcome applications from members of the LGBT + community and encourage inclusivity in the workplace. Required skills

Anti-social Behaviour

CCTV

Enforcement

Housing

Social Housing

Keyskills :
Anti-social Behaviour CCTV Enfcement Housing Social Housing