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Warranty/Service Administrator

Prima Ardelle Associates
Job LocationNorwich
EducationNot Mentioned
Salary22,000 - 23,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Do you have high working standards and are you a confident multi taskerAre you looking for a new path with a successful Dealership a a Warranty/Service AdministratorCompetitive Salary + Benefits.Key responsibilities

  • Service administration, preparation for customer appointment
  • Inbound and outbound booking/progress/CSI follow up calls
  • Supporting service reception when required with non-specific duties
  • Follow the process of Manufacturers Warranty claims from compilation through to managing monetary reconciliation
  • Manage warranty parts return & disposal
  • Ensure that all claims are made up to the maximum entitlement for the repair carried out
  • Maintain a good working relationship between the Authorised Repairer & Manufacturer
  • To consistently work to the Manufacturers auditable standard
Competence requirements
  • Be able to produce accurate, neat and auditable admin with a forensic attention to detail
  • Possess good self-organisation skills
  • High work standards
  • Be able to handle close scrutiny of work
  • Have excellent communication, inter-personal skills and flexibility in handling multiple tasks
  • To be able to work under pressure to specific timescales
  • To be a strong assertive decision maker
Experience Previous warranty administration experience preferred (preferably VAG, PSA), however candidates with linked (motor trade) experience (for example service advisor etc.) will also be considered.Prima Ardelle Associates are an Employment Business and an Employment Agency as defined within the Code of Employment Agencies & Employment Businesses Regulations 2003 only suitable candidates are contacted.We are one of the UKs leading providers for "white collar" staff for progressive companies. Please register for regular permanent position, why leave your career to chanceSimply contact us in complete confidence - all interviews are conducted locally.

Keyskills :
CommunicatorOrganisational SkillsMulti TaskingAssertiveness

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