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Soft Services Manager

Atalian Servest
Job LocationNorwich
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job Reference: /AB/14-12/769/23Job Title: Soft Services ManagerLocation: NorwichApplicants must have the right to work in the UKPay Rate: £13.00 - £14.00Contract: PermanentHours per week: Variable Shift Rota - 42 hours per week Business OverviewThe Atalian Servest workforce is made up of 30,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to our clients.With over 20,000 employees, our cleaning division works with virtually every sector in the UK and Ireland. Specialising in enhanced hygiene services, janitorial/housekeeping, daily cleans, window cleaning and consumables, our experienced teams ensure ourclients premises are kept at the highest presentation standards, while also ensuring the safety of building users.Role OverviewWe are currently recruiting for a Soft Services Managerto join our passionate and driven Cleaning team based at our clients site inBenefits

  • Access to Wagestreama financial wellbeing tool
  • Wide range of retail discounts
  • Discounted gym membership
  • Join our Cycle to Work scheme
  • Access to CHROMA, our internal colleague-led diversity and inclusion communityjoin a committee or take part in our events
  • Access to internal Mental Health First Aiders
  • Immediate access to Opportunity our internal Learning and Development platform
  • Required professional membership fees paid for
  • Win monthly Atalian Servest Superstar Awards
Key Responsibilities:
  • Overseeing and assisting with the cleaning of the shop floor, communal areas, stairwells, and washrooms (plus other ad hoc areas).
  • As the Manager you will be managing the team, looking after rotas, holidays, and training, as well as the site, audits and dealing with some HR duties.
  • You will assist the team by working together to provide a fantastic onsite service.
  • You will come into regular contact with customers/ clients so its important that you can assist them if needed and that you can communicate at all levels.
About You:
  • Previous experience as a Cleaning/soft Services Manager or Supervisor is essential.
  • Experience in staffing, rotas, training, and basic HR compliance.
  • Excellent customer service skills.
  • Ability to work to deadlines and prioritise as well as being flexible with working hours and days.
  • Excellent attention to detail is required.
How to apply If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)https://b/form/f3343c912a8643b69cfdc89dc2bbba8fDiversity & Inclusion We are an equal opportunity employer and are proud of the diversity represented across our business. In 2021 we won the IWFM award for our diversity and inclusion initiative, CHROMA and we are proud to have also achieved the Disability Confident Level 2Standard as well as

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