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| Job Location | Norwich |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Consolidate and configure shipments, within established guidelines to ensure timely service and cost effectiveness for efficient service to customers. Utilize the consolidation report to minimize loads to affiliates, LTLs, FTL and containers.Verification of orders to be shipped, drawing up all the documents necessary for the smooth running of the transport process; customs documentation etc and to monitor daily shipments to ensure that they are completed.Raise shipping documentation, distribute to customers and forwarders accordingly. Perform a variety of customer transactions such as; order entry, processing, follow-up, maintain open order and late order reports and contract review. Investigation of customer complaints regarding deliveries.Carrier management, monitor scheduled shipment dates and track order shipments directly with carriers or via the Internet to ensure timely delivery and expedite as needed.Set up documents on the PC and supply customer data upon request.Other duties as assigned. Education & Experience: NVQ Level 2 or college diploma - Business / CommercialCustomer service and shipping documentation experience (UK, Export, Customs).IMDG & IATA Training/Certification preferred.Experience with all forms of transport delivery systems (air, road & sea)Skills:strong verbal and written communication skills ,capture the detail of situation & communicate accurately & professionallyQualifications:advanced knowledge in all microsoft office systems (out look.excel,word. access powerpointKeywords:imdg & iata training/ certification