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Job Location | Norwich |
Education | Not Mentioned |
Salary | 26,000 - 30,000 per annum, OTE |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
SERVICE ADVISOR ~ AWARD-WINNING RETAILERARE YOU PASSIONATE ABOUT CREATING AN EXPERIENCE IN WHICH YOU CAN MAKE THE CUSTOMERS FEEL SPECIAL DO YOU ENJOY MAKING THE CUSTOMER SMILEOVERALL PACKAGE £29,000 + BENEFITS.Our customer is a family-run business and today it continues to represent class-leading global brands across East Anglia taking pride in creating an exceptional customer experience. Their purpose is simply more of the same, which means providingan exceptional service valuing both customers and team members alike.To do this they need the best. That could be you! As a Service Advisor, you are a pivotal member of the team who can take control and create a personalised service experience every time, with nothing left to chance. This is achieved either individually, or by supporting your team. Itsa hands-on role completely dedicated to the customer and their long-term relationship with their chosen brand.This is an ideal position for a motivated Customer Service orientated individual who is looking for career progression with a fast-paced team who is determined to be the best and generate great service at every interaction.The Role:Working as a key member of the aftersales team this role offers you the opportunity to use your customer service skills and organised administration abilities to make the complex feel simple to create happy customers. You will be responsiblefor a set number of customers per day to make their visit as hassle-free as possible whilst making sure all service and repair work is carried out and explained accurately and promptly.Responsibilities:
Keyskills :
BookingsCustomer ExperienceCustomer ServiceService SkillsAftersales