Sales Receptionist/ Administrator

Job Description

California CliffsClose to the seaside town of Great Yarmouth, and just a 5 minute walk from the gloriously sandy Scratby Beach is where youll find California Cliffs Holiday Park.A role at California Cliffs is guaranteed to be fun, fast paced and varied with a supportive team environement. Whether youre an experienced holiday park professional or taking your first step into the industry, there are never been a better time to join the team.As a growing business we are proud to offer progression opportunities and personal development support to help you reach your full potential. With opportunities from front of house to maintenance, sales to security and the step up to management, we are continuing to build for the future. Our people are passionate and vibrant, striving to offer the best holiday experience but with fantastic team camaraderie and fun.Sales Receptionist/ AdministratorAt Parkdean Resorts, customers and people are our heart and soul so we need amazing people to join our Holiday Home Sales Support Teams who share this vision.Were constantly growing and our plans mean we need to expand our Teams UK wide. Weve opportunities for an experienced receptionist/ administrator, who has a real passion for people to join the Team to ensure the effective running of the sales office.On a daily basis youll be:* Preparing Sales and License agreements, following up any issues or queries as part of the customer sales journey through to successful completion.* Ensure all required documents for the sale are processed accurately.* Liaise with the Sales team and Sales Coordinator to ensure hand over process is efficiently completed to the customers satisfaction.* Resolve any aftercare or sales claims as appropriate to ensure satisfactory resolution.* Manage the front reception desk of the sales office, maintaining high standards at all times.* Maintain the office diary, and make appointment follow up calls.* Greet and communicate potential and existing customers, in a professional and courteous manner.What we need from you* Experience of working in a fast paced, customer focused office environment. Providing effective administrative support to a team.* Passionate about delivering an exceptional level of customer service throughout the sales journey.* Great planning skills, coupled with good organisational skills both verbally and written.* Manage and prioritise workloads to ensure deadlines are achieved, with 100% compliance.* Professional, honest and demonstrate a high level of integrity at all times.* Excellent IT skills, with a working knowledge of Microsoft office packages, including Word and Excell.* Ability to use sales processing IT systems (Wizard, Alchemy) - training can be provided.* Confident in the preparation of reports and presentations as required, with the ability to understand, interpret and present data accurately and professionally.* Experienced in working as part of a wider regional and national team, effectively liaising with key stakeholders on a regular basis.We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults at risk. Therefore, there is a requirement for the successful applicant to undertake a basic Disclosure and Barring Service check.What can we offer you* Competitive rates of pay* Discretionary bonus packages* Fantastic team environment* 25% discount on holidays for yourself, friends and family* Stand-by breaks available at a discounted rate* Full uniform provided where necessary* Full trainingTo start Creating Amazing Memories with us, apply now!